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HELP CENTER

You asked, we answered

DO YOU SELL GIFT CARDS?

YES!

DO YOU OFFER SAME-DAY DELIVERY?

At this time, we do not offer same day delivery, but as our business grows, we hope to be able to in the future.

WHAT IS YOUR RETURN POLICY?

DEFECTIVE PRODUCT RETURNS:

Defective products may be returned with a 100% refund or replaced within 90 days after purchase date. We will cover the cost of shipping!

Defective products are flaws in the product that affect its ability to fulfill its purpose. Please send an image of the defective product when submitting a return. 

 

FOR ALL OTHER RETURNS 

Received a 100% refund 60 days after purchase date. Products must be unused and in the original packaging. Return shipping costs are at the customers expense. Please contact us for a return. 

IS WOOD STAIN APPLIED TO MY CUTTING BOARD?

No. We will never stain a cutting board. Stain is not food safe.

WHY IS MY CUTTING BOARD STAINING MY TOWELS OR COUNTERTOPS?

When cutting and sanding the wood, fine sawdust particles can become lodged in between the grain of the wood. When washing your board the first few times, these particles will leave a color behind from the natural pigmentation in the wood. This color is more noticeable with darker, richer wood such as black walnut and cherry. 

We highly recommend washing your cutting board several times before first use. 

Note: Make sure your counter tops are sealed properly to prevent stains from any sources. If stains do occur try using a DIY paste using baking soda and water and rub gently with a soft cloth. 

Why Your Quartz Countertop Is Staining & How to Prevent It - Countertop Advisor

Parallel Lines

CONTACT SUPPORT

How can we help?

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